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</o:shapelayout></xml><![endif]--></head><body lang=DA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Måske er du ikke bekendt med at vi godt selv kan læseaviser, måske er det kun mig der ikke lige kan se sammen hænget mellem alle dine indlæg og så teknik og fritid.<o:p></o:p></p><p class=MsoNormal>Jens <o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span style='mso-fareast-language:DA'>Fra:</span></b><span style='mso-fareast-language:DA'> Teknikfritid <> <b>På vegne af </b>Oda Johannessen via Teknikfritid<br><b>Sendt:</b> 23. april 2022 10:58<br><b>Til:</b> teknikfritid@blindkom.dk<br><b>Cc:</b> Oda Johannessen <oda.johannessen@gmail.com><br><b>Emne:</b> [Teknik og fritid] mitid giv borgerservicetravlhed<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><h1 style='mso-line-height-alt:13.2pt'><span class=dre-title-texthyphen><span style='font-family:"Arial",sans-serif'>borgerservice:</span></span><strong><span style='font-family:"Arial",sans-serif'> </span></strong><span class=dre-title-textprefixed><span style='font-family:"Arial",sans-serif;font-weight:normal'>’Jeg har ikke oplevet lignende i mine 15 år her’</span></span><span style='font-family:"Arial",sans-serif'><o:p></o:p></span></h1><p class=dre-article-titlesummary style='line-height:15.0pt;box-sizing: border-box;margin:0.625rem 0px 1.25rem;--dre-line-height:1.25;font-size:1.5rem;overflow-wrap: break-word;word-break:break-word'><span style='font-family:"Arial",sans-serif;color:#333333'>Flere østjyske kommuners borgerservice melder om lange ventetider for at få hjælp til skiftet fra NemID til MitID.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='color:black;mso-fareast-language:DA'><img width=720 height=540 style='width:7.5in;height:5.625in' id="Billede_x0020_3" src="cid:image001.jpg@01D85744.13E1AFE0" alt="https://asset.dr.dk/imagescaler/?protocol=https&server=www.dr.dk&file=%2Fimages%2Fother%2F2022%2F04%2F22%2Fsofie.jpg&scaleAfter=crop&quality=70&w=720&h=540"></span><span style='font-family:"Times New Roman",serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span class=dre-caption><span style='font-family:"Arial",sans-serif;color:black'>Sofie Martinussen er teamleder på Borgerservice i Silkeborg Kommune. Hun har ikke oplevet så meget travlhed som nu, hvor folk skal have hjælp til MitID. (Foto: Søren Albert Bach Christensen)</span></span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span class=dre-label-texttext><span style='font-family:"Arial",sans-serif;color:black'>LÆ</span></span><span style='font-family:"Arial",sans-serif;color:black;text-transform:uppercase'> <o:p></o:p></span></p><p class=MsoNormal style='line-height:16.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black;text-transform:uppercase'><a href="mailto:emor@dr.dk"><b><span style='color:black;text-transform:none'>Emil Hobolt Mortensen</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='line-height:16.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black;text-transform:uppercase'><a href="mailto:tlol@dr.dk"><b><span style='color:black;text-transform:none'>Theis Lange Olsen</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='line-height:16.0pt;background:white'><span style='font-family:"Arial",sans-serif;color:black;text-transform:uppercase'>I GÅR KL. 10:50<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:1.0pt;color:black'><a href="https://www.dr.dk/nyheder/regionale/oestjylland/mitid-giver-kolossal-travlhed-i-kommuners-borgerservice-jeg-har-ikke">https://www.dr.dk/nyheder/regionale/oestjylland/mitid-giver-kolossal-travlhed-i-kommuners-borgerservice-jeg-har-ikke</a></span><span style='font-size:1.0pt;font-family:"Times New Roman",serif;color:black'><o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Beskeden fra bankerne til danskerne er klar:<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Du skal skifte fra <span class=dre-glossary-match>NemID</span> til MitID før 30. juni – ellers kan du ikke længere logge på din netbank.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>På lidt længere sigt skal MitID helt erstatte <span class=dre-glossary-match>NemID</span> og dermed også bruges til blandt andet e-Boks og nethandel.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Men det er ikke helt så nemt at skifte digital nøgle, som det måske lyder.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='color:black;mso-fareast-language:DA'><img border=0 width=720 height=540 style='width:7.5in;height:5.625in' id="Billede_x0020_2" src="cid:image002.jpg@01D85744.13E1AFE0" alt="https://asset.dr.dk/imagescaler/?protocol=https&server=www.dr.dk&file=%2Fimages%2Fother%2F2022%2F04%2F22%2Fhelle.jpg&scaleAfter=crop&quality=70&w=720&h=540"></span><span style='font-family:"Times New Roman",serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span class=dre-caption><span style='font-family:"Arial",sans-serif;color:black'>Helle Otzen har bøvlet meget med at få skiftet til MitID. (Foto: Emil Hobolt Mortensen)</span></span><span style='color:black'><o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>- Det har været rigtig besværligt, synes jeg. Jeg troede, jeg havde gjort det, indtil jeg skulle betale for noget, og så virkede det ikke. Så opgav jeg, men nu får jeg hjælp, siger aarhusianeren Helle Otzen foran Dokk1 i Aarhus, hvor byens Borgerservice ligger.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Hun er bestemt ikke alene om at være frustreret. Mange østjyske kommuner bliver for tiden oversvømmet med <span class=dre-glossary-match>henvendelser</span> fra <span class=dre-glossary-match>borgere</span>, der ikke kan få den nye MitID-app til at virke.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Alene i Aarhus Kommune har 11.000 <span class=dre-glossary-match>borgere</span> siden 1. januar henvendt sig fysisk til kommunen for at få hjælp til at skifte fra <span class=dre-glossary-match>NemID</span> til MitID.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Det var bestemt ikke planen med så mange <span class=dre-glossary-match>henvendelser</span>, fortæller Lene Hartig Danielsen, chef for Borgerservice i Aarhus Kommune.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>- Vi havde ikke forventet det her omfang. Vi havde ikke troet, at der var så store behov for støtte i den her overgangsfase, siger hun.<o:p></o:p></span></p><h2 style='mso-line-height-alt:15.25pt;background:white;box-sizing: border-box;margin:1.25rem 0px 0.625rem;--dre-line-height:1.27273;font-size:calc(1.375rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;overflow-x: hidden;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:black'>Franskmand i problemer<o:p></o:p></span></h2><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>74-årige Lars Jensen er også mødt op på Borgerservice i Aarhus for at få et MitID. Han har forsøgt derhjemme, men er strandet hver gang, fordi han skal scanne sit pas.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>- Men jeg har ikke et pas. Jeg skal ikke til udlandet mere. Jeg er 74, og vi skal ingen steder, siger Lars Jensen, som derfor må få hjælp ved en af de tre skranker hos Borgerservice på Dokk1.<o:p></o:p></span></p><p class=MsoNormal style='background:white'><span style='color:black;mso-fareast-language:DA'><img border=0 width=720 height=540 style='width:7.5in;height:5.625in' id="Billede_x0020_1" src="cid:image003.jpg@01D85744.13E1AFE0" alt="https://asset.dr.dk/imagescaler/?protocol=https&server=www.dr.dk&file=%2Fimages%2Fother%2F2022%2F04%2F22%2Flarsjensen_0.jpg&scaleAfter=crop&quality=70&w=720&h=540"></span><span style='font-family:"Times New Roman",serif;color:black'><o:p></o:p></span></p><p class=MsoNormal style='background:white'><span class=dre-caption><span style='font-family:"Arial",sans-serif;color:black'>Lars Jensen har ikke noget pas, så han måtte møde op på Borgerservice i Aarhus. (Foto: Emil Hobolt Mortensen)</span></span><span style='color:black'><o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Franskmanden Patrick Planche har de seneste uger været på teknologiske afveje, men er nu endt på Borgerservice i Aarhus.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>- Det har været meget besværligt, siger han.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Hans franske pas har vist sig at være årsagen til, at han ikke kunne klare skiftet til MitID hjemme fra sofaen.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>- De har ikke regnet ud, at der også lever udlændinge uden dansk pas, som skal bruge MitID. Jeg er i hvert fald nødt til at komme her, siger Patrick Planche.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>Det er dog langt fra alle, der har problemer med MitID. Flere steder lyder det, at skiftet fra <span class=dre-glossary-match>NemID</span> er gået smertefrit.<o:p></o:p></span></p><p class=dre-article-body-paragraph style='margin:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white;box-sizing: border-box;padding:1.25rem;--dre-line-height:1.44444;font-size:calc(1.125rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:#333333'>- Det er nemt og ligetil, skriver blandt andre Steen Zoffmann på <a href="https://www.facebook.com/drp4ostj" target="_blank"><span style='color:black'>Facebook</span></a>.<o:p></o:p></span></p><h2 style='mso-line-height-alt:15.25pt;background:white;box-sizing: border-box;margin:1.25rem 0px 0.625rem;--dre-line-height:1.27273;font-size:calc(1.375rem*var(--dre-text-scaler-factor, 1));overflow-wrap: break-word;overflow-x: hidden;word-break:break-word;--dre-navigation__offset: 104px;--dre-text-scaler-factor: 1'><span style='font-family:"Arial",sans-serif;color:black'>Har ansat syv ekstra medarbejdere<o:p></o:p></span></h2><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>