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</o:shapelayout></xml><![endif]--></head><body lang=DA link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal>Daos forsinkelser delgger Thors forretning: 'Det er absurd' | Indland | DR<o:p></o:p></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;vertical-align:top'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#C90219;mso-fareast-language:DA'><a href="https://www.dr.dk/nyheder/indland"><b><span style='text-decoration:none'>Indland</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:13.2pt'><b><span style='font-size:24.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DA'>Daos forsinkelser delgger Thors forretning: </span></b><span style='font-size:24.0pt;font-family:"Arial",sans-serif;mso-fareast-language:DA'>'Det er absurd'<b><o:p></o:p></b></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:15.0pt'><span style='font-size:18.0pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Dao beklager og oplyser, at de har fet 15.000 henvendelser om forsinkede breve siden rsskiftet.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Frustrationen er stor hos Thor stergaard, der slger klistermrker til bl.a. postkasser. (Foto: Simon Hellberg Hansen )</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:16.0pt;background:white'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Af<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:16.0pt;background:white'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'><a href="mailto:tian@dr.dk"><b><span style='color:black;text-decoration:none'>Tina Vestergaard Andersen</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:16.0pt;background:white'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'><a href="mailto:thod@dr.dk"><b><span style='color:black;text-decoration:none'>Thomas Dige Pedersen</span></b></a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:16.0pt;background:white'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>I dag kl. 07:35<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Thor stergaard har et lille firma, hvor han laver klistermrker til for eksempel postkasser. Det kan vre 'her vogter jeg'-mrker med en hund eller silhuetter af en lille familie.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Alt sammen noget, der nemt kan sendes som brevpost.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Derfor overgik Thor stergaard, som alle andre danskere til at bruge firmaet Dao som brevomdeler, da PostNord ved rsskiftet stoppede med at dele breve ud.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:#4D4D4D;mso-fareast-language:DA'>Ls ogs:</span></b><b><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'> <a href="https://www.dr.dk/nyheder/indland/i-dag-omdeler-postnord-deres-sidste-brev-det-er-historisk"><span style='color:#C90219;font-weight:normal;text-decoration:none'>I dag omdeler PostNord sit sidste brev: 'Det er historisk'</span></a><o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Men det har han fortrudt, for han har efterhnden adskillige eksempler p, at hans forsendelser til kunderne er voldsomt forsinkede.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:15.0pt;background:white'><b><span style='font-size:18.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Daos leveringstid<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Af Daos hjemmeside fremgr det, at der er flgende leveringstid p breve:<o:p></o:p></span></p><p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:normal;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:DA'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Almindelige breve: Op til fem hverdage<o:p></o:p></span></p><p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:normal;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:DA'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Plus breve: En til to dage<o:p></o:p></span></p><p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:normal;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:DA'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Breve til udlandet: Typisk 4-16 hverdage, afhngigt af land<o:p></o:p></span></p><p class=MsoNormal style='margin:0cm;margin-bottom:.0001pt;text-indent:-18.0pt;line-height:normal;mso-list:l0 level1 lfo1;background:white'><![if !supportLists]><span style='font-size:10.0pt;font-family:Symbol;color:black;mso-fareast-language:DA'><span style='mso-list:Ignore'><span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Rekommanderet brev: To til fem hverdage<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Kilde: <a href="https://dao.as/privat-breve/" target="_blank">Dao</a><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Jeg taber penge p Dao. Det er hrdt, fordi jeg bliver bekymret, nr der kommer en mail. Er det nu endnu en klage over en vare, der ikke er kommet frem?<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Senest denne uge hvor han mttet gensende en omgang klistermrker, han havde sendt med Dao 7. januar. Samme aften ankom varen til kunden, 21 dage efter, at Thor stergaard havde sendt den.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Forsinkelserne koster ham bde energi og penge.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Jeg har vret tt p at stoppe, fordi det er for opslidende rent konomisk, men ogs menneskeligt. Jeg har tnkt: 'Nu gider jeg fandme ikke mere.'<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Indtil videre er han get tilbage til PostNord og sender med pakkepost, selv om det er dyrere.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'><img border=0 width=720 height=540 style='width:7.5in;height:5.625in' id="Billede_x0020_1" src="cid:image001.jpg@01DC91CA.ED66C970" alt="https://asset.dr.dk/drdk/umbraco-images/ivupgr1e/klistermaerker-close.jpeg?im=AspectCrop%3D%28720%2C540%29%2CxPosition%3D.5%2CyPosition%3D.5%3BResize%3D%28720%2C540%29"></span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><span style='font-size:12.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Pyntede postnumre og hunde-silhuetter er nogle af de ting, som Thor stergaards kunder har ventet i spnding p. (Foto: Simon Hellberg Hansen )</span><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Han kalder Daos brevomdeling ”absurd”.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Du skal have dit valgkort, kreditkort og sygesikringsbevis sendt med posten. S lnge, vi har sdan et samfund, skal vi have et postvsen, der virker, mener han.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:15.25pt;background:white'><b><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Forsinkede kreditkort og breve til ldre<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Netop kreditkort har flere banker ogs kmpet med at f ud til deres kunder i lbet af januar. Landet over har kunder skrevet bekymret til deres bank, fordi de ikke har modtaget deres nye betalingskort.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:15.0pt;background:white'><b><span style='font-size:18.0pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Tip os<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:normal;background:white'><span style='font-size:12.0pt;font-family:"Times New Roman",serif;color:black;mso-fareast-language:DA'>Hvis du selv har oplevelser med Dao, s hrer vi gerne fra dig. Skriv til os p p4aarhus@dr.dk.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Det fortller Finans Danmark, der er bankernes interesseorganisation:<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Der er ingen tvivl om, at det har vret et landsdkkende problem. Min oplevelse er, at alle banker i strre eller mindre grad har fet henvendelser fra bekymrede kunder, som har ventet p nyt betalingskort, siger Line Munkholm Haukrog, der direktr for investering, digital innovation og samfundsomstilling hos Finans Danmark.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Ogs hos ldre Sagen har den nye brevomdeler skabt udfordringer.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Efter overtagelsen er der sket en stigning i manglende post for vores medlemmer. Vi hrer fra flere, som venter p breve, der omfordeles forkert, ikke dukker op eller bliver returneret, siger seniorkonsulent i ldre Sagen Louise Kambjerre Scheel.<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Og srligt for n gruppe borgere er problemet stort, fortller hun:<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Brevomdelingen er afgrende for vores medlemmer, isr for de 250.000 der er fritaget for digital post. Fysisk post er den kommunikation, som giver dem adgang til samfundet, siger hun.<o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-line-height-alt:15.25pt;background:white'><b><span style='font-size:16.5pt;font-family:"Arial",sans-serif;color:black;mso-fareast-language:DA'>Dao: Vi er meget kede af det<o:p></o:p></span></b></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Hos Dao erkender direktr, Hans Peter Nissen, at der er problemer med forsinkelser, og det har kunderne ogs gjort dem opmrksom p. Dao har fet 15.000 henvendelser til deres kundeservice siden rsskiftet om forsinkede breve. <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Vi er meget kede af det og arbejder intenst med at stramme op p det. <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Det er isr problemer med indhentning af brevene og selve brevsorteringen, der volder problemer lige nu, fortller direktren:<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Der har vret meget ophobning af breve, nr vi modtager dem her, og det er kommet bag p os. <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Hr Daos direktr, Hans Peter Nissen, forholde sig til kritikken:<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Iflge direktren har de sat flere tiltag i vrk for at komme forsinkelserne til livs:<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Vi har hentet flere hold ind, s posten kommer hurtigere ind hos os. Vi ved, hvad vi skal gre, der skal bare noget mere knofedt p, s kommer vi derudad, lover han. <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>Hans Peter Nissen understreger, at Dao ikke har modtaget rapporter om forsvundet post, kun forsinkelser. <o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:0cm;margin-bottom:.0001pt;line-height:17.35pt;background:white'><span style='font-size:13.5pt;font-family:"Arial",sans-serif;color:#333333;mso-fareast-language:DA'>- Jeg er meget bekymret, nr det glder post, der ikke kan komme frem. Man skal selvflgelig kunne stole p os. Jeg har et hb om, at vi krer normalt igen om en mneds tid, siger han.<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal>https://www.dr.dk/nyheder/indland/daos-forsinkelser-oedelaegger-thors-forretning-det-er-absurd<o:p></o:p></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><o:p> </o:p></p></div></body></html>